Privacy Policy

Definitions
Client: any professional or natural person capable within the meaning of Articles 1123 et seq. of the Civil Code, or any legal person, who visits the Site subject to these terms.
Services and Benefits: the website www.lespinsdoleron.com provides customers with information and services related to the campsite's activities, as well as functionalities (contact, booking, customer area, etc.).
Content: all the elements constituting the information present on the Site, including texts, images, videos.
Customer information (hereinafter "Information"): all personal data that may be held for the management of the customer relationship, the account, reservations, and for analysis and statistical purposes.
User: Internet user connecting to and using the Site.
Personal information: "Information which allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies" (Article 4 of Law No. 78-17 of 6 January 1978).
The terms «personal data», «data subject», «processor» and «sensitive data» have the meanings defined by the General Data Protection Regulation (GDPR: EU 2016/679).

1. Website presentation.
Pursuant to Article 6 of Law No. 2004-575 of 21 June 2004 on Confidence in the Digital Economy, users of the Site are hereby informed www.lespinsdoleron.com the identity of the various stakeholders involved in its implementation and monitoring:

Owner: LPGV – Camping Les Pins d'Oléron – 6 Allée des Pins – 17370 Le Grand Village Plage
Tel: 05 46 47 50 13 – email: accueil@camping-les-pins-oleron.com – website: www.lespinsdoleron.com Capital of €10,000 – SIRET 983 777 046 00035 – APE Code 5530Z represented by Loïc Péron (President) and Stéphane Péron (CEO).

Publication manager David Rembowski – david@camping-oyam.com
The publication manager is a natural person or a legal entity.

Data Protection Officer David Rembowski for Camping Les Pins d'Oléron – david@camping-oyam.com
The legal notices are based on the template provided by the free generator offered by Orson.io

Website created by Eneko, a WordPress website creation expert specializing in page load speed optimization, based in Singapore. More information at [website address] www.eneko.sg

Graphic creation : Caléis, a graphic design and web development agency in Bordeaux, created the design of the site. More information on www.caleis.fr

Accommodation : 2GCI, web hosting and development in the Landes, ensures high performance hosting of this site. More info on www.2gci.fr

2. General terms and conditions of use of the site and the services offered.
The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable international regulations. The Client may not, under any circumstances, reuse, transfer, or exploit for their own benefit all or part of the elements of the Site.

Use of the site www.lespinsdoleron.com This implies full and unreserved acceptance of these terms and conditions. These terms and conditions may be modified at any time; users are advised to review them regularly.

The Site is normally accessible at all times. However, access may be interrupted for technical maintenance; the company will endeavor to communicate the dates and times of any such maintenance in advance.

3. Description of services provided.
The site www.lespinsdoleron.com The purpose of this website is to provide information regarding all of the company's activities. The company strives to provide information on the website that is as accurate as possible. However, it cannot be held liable for any omissions, inaccuracies, or failures to update information, whether due to its own actions or those of its third-party partners.

All information provided on the Site is for informational purposes only and is subject to change. It is not exhaustive and is provided subject to modifications since its publication online.

4. Contractual limitations on technical data.
This website uses JavaScript technology. The website cannot be held liable for any material damage related to its use. Furthermore, the user agrees to access the website using up-to-date equipment, free of viruses, and with a modern, updated browser. www.lespinsdoleron.com is hosted by a service provider within the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679)
The objective is to provide a service that ensures the best rate of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible periods, in particular for maintenance purposes, improvement of its infrastructures, failure of its infrastructures or if the Services generate reputable traffic. unnatural.
www.lespinsdoleron.com and the hosting provider cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer and telephone equipment related in particular to network congestion preventing access to the server.

5. Intellectual property and counterfeiting.
www.lespinsdoleron.com owns the intellectual property rights and holds the rights of use for all elements accessible on the website, including texts, images, graphics (created by Sté Caleîs, Cédric Pennetier, 21 rue Blaise Pascal – 33800 Bordeaux), logos, videos, icons, and sounds. Any reproduction, representation, modification, publication, or adaptation of all or part of the website elements, regardless of the means or process used, is prohibited without the prior written authorization of: www.lespinsdoleron.com.
Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 et seq. of the Intellectual Property Code.

6. Limitations of Liability.
www.lespinsdoleron.com acts as the website publisher. www.lespinsdoleron.com is responsible for the quality and veracity of the Content it publishes.
www.lespinsdoleron.com cannot be held liable for any direct or indirect damage caused to the user's equipment when accessing the website. www.lespinsdoleron.com, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the occurrence of a bug or incompatibility.
www.lespinsdoleron.com will also not be liable for indirect damages (such as, for example, loss of market share or loss of opportunity) resulting from the use of the site www.lespinsdoleron.com. Interactive spaces (possibility to ask questions in the contact area) are available to users. www.lespinsdoleron.com reserves the right to remove, without prior notice, any content posted in this space that violates applicable French law, in particular provisions relating to data protection. If necessary, www.lespinsdoleron.com also reserves the right to pursue civil and/or criminal action against the user, particularly in the case of messages that are racist, abusive, defamatory, or pornographic, regardless of the medium used (text, photograph, etc.).

Hyperlinks
To facilitate access to other websites that may provide additional information, Camping Les Pins d'Oléron has included a number of links on its website. However, Camping Les Pins d'Oléron cannot be held liable for any third-party website accessed via these links. www.lespinsdoleron.com

7. Management of personal data.
The Client is informed of the regulations concerning marketing communication, the law of 21 June 2014 for confidence in the Digital Economy, the Data Protection Act of 6 August 2004 as well as the General Data Protection Regulation (GDPR: No. 2016-679).

7.1 Persons responsible for collecting personal data
For Personal Data collected during the creation of the User's personal account and their browsing on the Site, the data controller is: Camping Airotel Oléron. www.lespinsdoleron.com is represented by Loïc Péron, its legal representative.
As the data controller of the data it collects, www.lespinsdoleron.com undertakes to comply with the applicable legal framework. In particular, it is responsible for defining the purposes of its data processing, providing its prospects and customers with complete information on the processing of their personal data (based on their consent), and maintaining an accurate and up-to-date record of processing activities. Each time www.lespinsdoleron.com processes Personal Data, www.lespinsdoleron.com takes all reasonable steps to ensure the accuracy and relevance of Personal Data with regard to the purposes for which www.lespinsdoleron.com treats them.

7.2 Purpose of the data collected

www.lespinsdoleron.com is likely to process all or part of the data:
While browsing the website www.lespinsdoleron.com For example, we ask you to provide us with various personal data such as:

When you use our contact form
When you make a reservation
When you answer our satisfaction questionnaire
When you subscribe to the newsletter
When you log in to your personal space

The requested data is as follows:
Your data: name, surname, date of birth, places of birth, home address, email address, telephone number and mobile phone number.
Data of accompanying persons: name, first name, date and places of birth, with their prior agreement.
Elements linked to the customer account: password, stay history, (date of stay, type of accommodation reserved, length of stay)
Information relating to your use of our website.
Payment information (payment method, amount paid)
Information regarding your applications on our RECRUITMENT page (CV, letter, photo)

We also collect other data that can be activated or deactivated from your devices
to enable navigation on the Site and the management and traceability of services ordered by the user: connection and use of the Site data, invoicing, order history, etc.
To prevent and combat computer fraud (spamming, hacking, etc.): computer hardware used for browsing, IP address, password (hashed); to improve browsing on the Site: connection and usage data; to conduct optional satisfaction surveys on www.lespinsdoleron.com Email address for conducting communication campaigns (push SMS, email): phone number, email address
Respond to your requests, expectations and complaints when you use our contact form
www.lespinsdoleron.com does not sell your personal data, which is therefore only used when necessary or for statistical and analytical purposes.
Storage times for your data
If you leave a comment, the comment and its metadata are retained indefinitely. This allows subsequent comments to be automatically recognized and approved instead of leaving them in the moderation queue.

For users who register on our site (if possible), we also store the personal data indicated in their profile. All users can view, modify or delete their personal information at any time (except their username). Site managers can also view and modify this information.

7.3 Right of access, rectification and opposition

In accordance with current European regulations, Users of www.lespinsdoleron.com have the following rights:

right of access (article 15 GDPR) and rectification (article 16 GDPR), updating, completeness of User data, right to lock or erase User data of a personal nature (article 17 GDPR), when they are inaccurate, incomplete, equivocal, out of date, or the collection, use, communication or retention of which is prohibited
right to withdraw consent at any time (article 13-2c GDPR)
right to limit the processing of User data (article 18 GDPR)
right to object to the processing of User data (article 21 GDPR)
right to portability of the data that Users have provided, when this data is subject to automated processing based on their consent or on a contract (article 20 GDPR)
right to define the fate of Users' data after their death and to choose who receives it www.lespinsdoleron.com will have to communicate (or not) their data to a third party they have previously designated
As soon as www.lespinsdoleron.com becomes aware of the death of a User and, in the absence of instructions from them, www.lespinsdoleron.com undertakes to destroy its data, unless its retention proves necessary for evidentiary purposes or to meet a legal obligation.

If the User wishes to know how www.lespinsdoleron.com If the User wishes to use their Personal Data, request its rectification, or object to its processing, they can contact www.lespinsdoleron.com in writing to the following address:

Camping Les Pins d'Oleron – 6 Allée des Pins – 17370 Le-Grand-Village-Plage.

In this case, the User must indicate the Personal Data that he or she would like to www.lespinsdoleron.com corrects, updates or deletes, by clearly identifying oneself with a copy of an identity document (identity card or passport).
Requests to delete Personal Data will be subject to the obligations imposed on www.lespinsdoleron.com by law, particularly regarding the preservation or archiving of documents. Finally, Users of www.lespinsdoleron.com may file a complaint with the supervisory authorities, and in particular with the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-communication of personal data
www.lespinsdoleron.com prohibits itself from processing, hosting, or transferring the information collected about its clients to a country located outside the European Union or recognized as "inadequate" by the European Commission without first informing the client. However, www.lespinsdoleron.com remains free to choose its technical and commercial subcontractors provided that they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).
www.lespinsdoleron.com undertakes to take all necessary precautions to preserve the security of the Information and, in particular, to prevent its disclosure to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Client's Information is brought to the attention of www.lespinsdoleron.com, The company must inform the Client as soon as possible and communicate the corrective measures taken. Furthermore www.lespinsdoleron.com does not collect any "sensitive data".
The User's Personal Data may be processed by subsidiaries of www.lespinsdoleron.com and subcontractors (service providers), exclusively for the purposes of this policy. Subcontractor for our scheduling software (Sequoiasoft for Thélis résa).
Within the limits of their respective responsibilities and for the purposes outlined above, the main individuals likely to have access to User data www.lespinsdoleron.com are primarily our customer service agents.

7.5 Types of data collected
Regarding the users of a Site www.lespinsdoleron.com , We collect the following data which is essential for the operation of the service, and which will be kept for a maximum period of 1 year after the end of the contractual relationship:
name, postal address, email address and website
Personal data relating to your bookings on the website www.lespinsdoleron.com, Meanwhile, they are kept for longer periods in order to comply with legal obligations (such as tax regulations).
www.lespinsdoleron.com It also collects information that allows us to improve the user experience and offer contextualized advice:
cookies, third-party tracking tools, track your interactions with this embedded content
This data is kept for a maximum period of 1 year after the end of the contractual relationship

8. Incident notification
Regardless of efforts, no method of transmission over the Internet, or method of electronic storage, is completely secure. We cannot therefore guarantee absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our customers of all matters relating to the security of their account and providing them with all information necessary to help them meet their own regulatory reporting obligations.
No personal information about the site user www.lespinsdoleron.com is not published without the user's knowledge, exchanged, transferred, assigned, or sold on any medium to third parties. Only in the event of the repurchase of www.lespinsdoleron.com and its rights would allow the transmission of said information to the potential purchaser who would in turn be bound by the same obligation to retain and modify the data with respect to the user of the site www.lespinsdoleron.com.
Security
To ensure the security and confidentiality of Personal Data and Personal Health Data, www.lespinsdoleron.com It uses networks protected by standard devices such as firewalls, pseudonymization, encryption, and passwords. The data used is encrypted and protected using the SSL (Secure Socket Layer) protocol.

When processing Personal Data, www.lespinsdoleron.com takes all reasonable measures to protect them against loss, misuse, unauthorized access, disclosure, alteration or destruction.

9. “Cookies” hypertext links and internet tags
The site www.lespinsdoleron.com contains a number of hyperlinks to other sites, placed there with the permission of www.lespinsdoleron.com. However, www.lespinsdoleron.com does not have the ability to verify the content of the sites thus visited, and will therefore assume no responsibility for it.
Unless you decide to disable cookies, you agree that the site can use them. You can deactivate these cookies at any time, free of charge, using the deactivation options offered to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.

9.1. " COOKIES "

If you leave a comment on our site, you may save your name, email address and website in cookies. This is only for your convenience so that you do not have to fill in this information if you leave another comment later. These cookies expire after one year.

If you have an account and log in to this site, a temporary cookie will be created to determine whether your browser accepts cookies. It does not contain personal data and will be deleted automatically when you close your browser.

When you log in, we will set a number of cookies to save your login information and screen preferences. The lifespan of a connection cookie is two days, that of a screen option cookie is one year. If you check “Remember me”, your login cookie will be retained for two weeks. If you log out of your account, the login cookie will be deleted.

By editing or publishing an article, an additional cookie will be stored in your browser. This cookie does not include any personal data. It simply indicates the ID of the article you have just modified. It expires after one day.

Content embedded from other sites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Content embedded from other sites behaves the same as if the visitor went to that other site.

These websites could collect data about you, use cookies, embed third-party tracking tools, track your interactions with this embedded content if you have an account connected to their website.
www.lespinsdoleron.com is likely to process information about the User's visit to the Site, such as pages viewed and searches performed. This information allows www.lespinsdoleron.com to improve the Site's content and the User's navigation.

Cookies facilitate navigation and/or the provision of services offered by the Site. Users can configure their browser to allow them to decide whether or not to accept cookies, so that cookies are either stored on their device or rejected, either systematically or according to their origin. Users can also configure their browser to prompt them to accept or reject cookies on a case-by-case basis before a cookie is likely to be stored on their device. www.lespinsdoleron.com informs the User that, in this case, some features of their navigation software may not be available.

If the User refuses to allow cookies to be stored on their device or browser, or if the User deletes those already stored, the User is informed that their browsing experience on the Site may be limited. This could also be the case when www.lespinsdoleron.com or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings, or the country from which the terminal appears to be connected to the Internet.

If applicable, www.lespinsdoleron.com declines all responsibility for consequences related to the degraded operation of the Site and any services that may be offered by www.lespinsdoleron.com, resulting from (i) the User's refusal of Cookies (ii) the impossibility for www.lespinsdoleron.com to record or access cookies necessary for their operation based on the user's choice. Cookie management and user preferences vary depending on the browser. This information is described in the browser's help menu, which explains how the user can modify their cookie settings.

At any time, the User can choose to express and modify their preferences regarding Cookies. www.lespinsdoleron.com may also use the services of external providers to help it collect and process the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkin and Google Plus appearing on the Site of www.lespinsdoleron.com or in its mobile application and if the User has accepted the use of cookies by continuing to browse the Website or mobile application of www.lespinsdoleron.com, Twitter, Facebook, Instagram, LinkedIn and Google Plus may also place cookies on your devices (computer, tablet, mobile phone).

These types of cookies are only placed on your devices if you consent to them, by continuing to browse the Website or mobile application of www.lespinsdoleron.com. The User may, however, withdraw their consent to this at any time. www.lespinsdoleron.com places this type of cookie.

Article 9.2. INTERNET TAGS

www.lespinsdoleron.com may occasionally use Internet beacons (also known as "tags", action tags, pixel GIFs, clear GIFs, invisible GIFs and 1x1 GIFs) and deploy them through a web analytics partner who may be located (and therefore store the corresponding information, including the User's IP address) in a foreign country.

These tags are placed both in online advertisements allowing Internet users to access the Site, and on the various pages of the Site.
This technology allows www.lespinsdoleron.com to evaluate visitor responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the User's use of this Site.

The external service provider may collect information about visitors to the Site and other websites through these tags, and compile reports on Site activity for the attention of www.lespinsdoleron.com, and provide other services related to the use of the latter and the Internet.

10. Applicable law and jurisdiction.
Any dispute related to the use of the site www.lespinsdoleron.com is subject to French law. Except where prohibited by law, exclusive jurisdiction is granted to the competent courts of Bayonne.